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USCIS Announces New Policy on Customer Service and Confidentiality for Naturalized U.S. Citizens

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HI INDIA NEWS DESK
WASHINGTON, DC- USCIS is updating its Policy Manual to clarify that the confidentiality protections under 8 U.S.C. 1367 end at naturalization. This change allows naturalized U.S. citizens, including VAWA self-petitioners and those with T and U nonimmigrant status, to fully access e-filing and other customer service tools.

This new guidance, effective July 12, 2024, responds to requests from naturalized citizens and stakeholders, enhancing access to USCIS services and reducing case processing delays. By ending these protections after naturalization, naturalized citizens can request replacement naturalization certificates, answer questions about financial support for parole applicants, and benefit from improved communication with USCIS.

Previously, 8 U.S.C. 1367 protected noncitizen victims from abusers misusing the immigration system. However, continuing these protections post-naturalization has caused delays. The updated guidance aims to benefit family reunification and humanitarian sponsorship efforts, and supersedes prior related guidance. For more details, see the Policy Alert or email [email protected].

 

 

 

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